Ansible - Arc Output problem

Hello everyone,

I am having trouble with output 2 from my Monome Ansible with Arc. The Ansible output light for channel 2 remains dark regardless of what is going on with the Arc.

I have installed the latest firmware but the issue remains.

Any ideas would be most welcome.
Thank you so much,
Matt Gooderson

hi matt— please e-mail and we’ll take care of this

1 Like

Thankyou for this reply. I will email them now.