my job has one of the new cheesegrader macs that costs more than a car. don’t normally work with it except one key piece of software i use is on it.
this thing is up there with the worst user experiences i have ever had in my 20+ years of “using a computer.” i am sure probably all of the problems i experience with it are compounding examples of user error, but man…
after a certain amount of time, connecting to a server randomly appends -1 or -2 to servername. all this is hidden from the user in finder, you only ever see “servername”. with catalina sandboxing, this means the app i need to run is not allowed access to the folders it needs, because it’s impossible to whitelist directories on the “servername-1” server—you can only whitelist “servername” directories.
so i have to restart the whole computer. this is shockingly complicated. sometimes it will not shut down. otherwise it will not turn on. the button press on the computer to power on is slightly different than every other computer i’ve ever used, and it’s not always clear that it worked. you just have to give it a minute and see if it seems like it’s doing anything.
after the computer is on, only one of the screens works until you’ve logged in (hopefully it’s turned on). bluetooth also apparently does not work at this point, including the keyboard and mouse. this lead me to another restart, which automatically put me into recovery mode where i’m prompted to say why i can’t remember the password. but i can’t explain that i know the password because i can’t type or move the mouse.
at this point, i was convinced i had somehow broken this machine until i discovered a second, wired mouse discreetly tucked away behind the monitor next to an extra unconnected cable for the keyboard, apparently for this specific purpose.
this rant brought to you by the amount of time it takes to fully restart a 2020 mac pro (all good now…)