Help with Fresh Install Verification Failure

Hi All,

I’ve been away from my Norns setup for quite a while - some 2 years and now have time to update and get back into things.

I decided I need to update from 2.4.0 to 2.7.0 the latter requiring a fresh image.

I’m on Windows 10 and tried Balena-Etcher first - that took the 8 minutes or so to install returning and error almost immediately when starting the verification stage. I then tried Imager, same deal this immediately gave an error message on verification … ‘error reading from storage SD card may be broken’.

Suffice to say prior to attempting the update, my Norns appeared to be working fine - connected to the new WiFi setup, still had all my old files, had the low battery message, but all seemed fine.

This is s true Norns updated to the 32gb model.

NOW nothing, the poor ole thing is completely dead - what now!??

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Did you flip the switch?

Oh yeah switch flipped accordingly

Thought I’d try another img file - so downloaded the last one that WAS in Norns - 200424. And now the PC can’t see Norns at all?
Re- installed rpiboot setup - this time still can’t see Norns

So kind of in a worse position

Just a thought - does the low battery have a part to play in this?

It didn’t seem to be charging very well yesterday - I was on a mains feed the whole time until trying the new intended full re-fresh

The white light comes on and stay on when the switch is flipped prior to installing the image

So what I appear to have is a situation where the PC can’t see the Norns - neither Etcher or Imager.

I’ve recently have access to a Mac Mini - and the MAC via Imager can’t see the Norns either - nothing apperas in the STORGAE section.

So I took the install instructions route - where it says if Etcher / Imager doesn’t work for you - take the command line route. I not super familiar with MAC but can folow instructions. I got as far as here…

mac os

this assumes homebrew is installed.

brew install libusb git clone --depth=1 GitHub - raspberrypi/usbboot: Raspberry Pi USB booting code, moved from tools repository
cd usbboot
make

I get as far as the cd usbboot but when I enter make I get this error…

================

cc -Wall -Wextra -g -o bin2c bin2c.c

./bin2c msd/bootcode.bin msd/bootcode.h

./bin2c msd/start.elf msd/start.h

./bin2c msd/bootcode4.bin msd/bootcode4.h

./bin2c msd/start4.elf msd/start4.h

cc -Wall -Wextra -g -o rpiboot main.c pkg-config --cflags --libs libusb-1.0 -DGIT_VER=“"21ba5119"” -DPKG_VER=“"20221215~105525"”

/bin/sh: pkg-config: command not found

main.c:1:10: fatal error: ‘libusb.h’ file not found

#include <libusb.h>

^~~~~~~~~~

1 error generated.

make: *** [rpiboot] Error 1

rigbyallen@Rigbys-Mac-mini usbboot %

===================

and at this stage can’t run the sudo. ./rpiboot as get this
sudo: ./rpiboot: command not found

NOT SURE WHAT TO DO NEXT??

What USB cable and where are you plugging it in to the Norns?

email help@monome.org and we’ll get you taken care of

Cheers! Will do thanks

Hi All,

While I was contemplating my next move (many thanks to tehn, really good to know that if all else fails, there is a route to recovery via the factory so to speak) I decided to have another crack at getting the latest image up and running.

The lead… ah! the usb cable. Quite right I was using a 28 swg not a 24 swg, so I corrected that AND then dug out my old Macbook AIR (2014 - BigSur) and ran through the flashing process. I did give the Run/Disk switch a good dozen wiggles to ensure contacts were operating correctly (a hint from somewhere in LINES) and Hey Presto! The Imager worked like a dream flashing away followed by the verification - holding my breath - but all is well.

Now up and running

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