#1

Hello,

I just lost all my work on ansible, i’m so sad ! I’ll play a live act this saturday and i lost every cv out of it…

Everything works perfectly, i power down the case, and everything was lost at power up the next day, just like that !

Any ideas please ?!
I really miss an usb-save now… And i’m affraid to use it again in my live setup…

#2

So, nobody had this problem ?
Maybe i have a problem on my ansible…

Another thing, in level mode, when i use an external clock, the arc freeze after a few minutes…
The sequence is still runing but i can’t change anythings anymore.

#3

have you updated your firmware?

i have no idea how you’d suddenly lose your presets-- that’s something i’ve never seen before. were there any particular circumstances you can report?

#4

No, i didn’t. I worked and traveled with it since more than one year now… All was working perfectly, but all the stuff gone when i power up the next day (during a studio session). Nothing special… It’s happen just like that :frowning:

#5

hello ! it’s happen again :frowning:
when i use level mode, all the visual are here on arc, but nothing happend on the CV out. strange !
but ! everything works fine in cycle mode…
any idea of what i can do please ?

#6

did you lose cycles presets as well?

and are you saying levels shows preset data ie visuals, but just the cv out isn’t working? i need some clarification.

#7

I didn’t have presets on cycles. So i don’t know sorry, But CV outs are working fine.

And yes i have data visuals saved, but the 4 cv outs are not working.

#8

Teletype was connected to it…

#9

when you restart the system you still have visual presets but no CV out? have you checked all of the settings within levels? has anything changed?

#10

hum, yesterday, i restarded my system, disconnected the i2c and power of ansible. after that i reconnected only the power. and i had this problem.
but, this morning, after a night withtout any power, it works fine. Presets are here, and CV outs work fine too.
i’m sorry i don’t get it :frowning:
I’ll try with i2c, and i will let you know. is there a sort of short memorie in ansible ?

#11

is your power supply being maxed out?

#12

everything worked fine yesterday, and after a power off last night and power on this morning, once again i lost some presets… not all, just preset one and two of cycle… look what i have on the arc.

IMG_20180404_113444
IMG_20180404_113444.jpg3968×2976 538 KB

And power supply is fine, i have a 4ms power 40 for 2 rows.

maybe my ansible is faulty ?

#13

and what happened when you cycled power immediately?

i haven’t seen a defective ansible, but let’s make sure your arc is ok: e-mail info@monome.org

#14

It’s still the same when i power cycle it…
I’ll try to use it without teletype, just to see.

#15

interesting this just happened to me - turned on the case and no patches (unlike the OP it’s of absolutely no consequence to me - I tend to only save patches while I’m working on them & rarely go back to them) - it’s a fairly cheap case by Iko (https://reverb.com/uk/item/14362173-iko-case-3-u-portable-black?gclid=CjwKCAjwkPX0BRBKEiwA7THxiNZoQYGzLBg_hm_bMWegmPIPFmj9k45RVZgGIUVz3E9rLbmI7qasdRoCuzsQAvD_BwE&merchant_id=194876578&pla=1&utm_campaign=1726164661&utm_medium=cpc&utm_source=google) although it’s been fine. Anyway just noting that it occurred