In case you haven’t seen it, there’s a calibration guide here. If it’s flat at the top of the range, you actually turn the trim pot to make the current pitch flatter - it moves the 0v frequency flatter than e.g. the 2v frequency, so you are actually spreading out the range from 0v to 2v.
As @Jonny suggested, you want to choose an arbitrary root frequency for 0v, send in 2v, check to see if the new pitch is 2 octaves above, if flat, trim flatter, if sharp, trim sharper, then send 0v in again, tune 0v back up to the root frequency, send in 2v, trim again, rinse repeat.