am i correct in understanding that i’d only be able to do this if i had the wifi nub attached and norns connected to my wifi network prior to the freeze?
nah, you can use the serial port. attach mini-usb from laptop to norns device port, screen 115200 /dev/ttyUSB0 (or whatever the correct device name). this will give you a crummy little terminal but it’s enough to shut down if nothing else.
if audio is running but menu/whatever seems frozen, then almost certainly the system is basically fine but something has got stuck or crashed in lua or matron. (we’d of course like to know what - hunch is something with midi driver. the fact that the 16n has itself become borked makes me suspicious and think i should get my own 16n [or equivalent] to test.)
is there a way to get this info over ftp?
if you just rebooted, something like this on the norns:
journalctl -b -1 > ~/log.txt
then if you get your norns online, you can transfer that from another host with
scp we@norns.local/home/we/log.txt ~/log.txt
(btw, i dont’ happen to have norns in front of me ATM so haven’t tested exactly - caveat emptor… also, the proper linux gurus (e.g. @simonvanderveldt) will surely have better ideas about getting service logs with a minimum of unrelated junk. the command above should dump everything from the last boot, which is way too much but we can always sift through it.)