#570

Clock out might have been goofed, I noticed some oddities with Takt and OPZ when I had clock going in. But OPZ is receiving clock has been without troubles.

There’s also been some oddities of the clock not being rock solid when playing with ableton, but this could absolutely just be the fault of my settings.

I also haven’t done too much in the last few days, been too busy with work. I hope to have some time today. If I get some free time, I’ll try sending clock both in and out. Wanted to do some exploratory Orca work, and Orca only accepts midi clock in at the moment (if I’m not mistaken).

#571

I really adore opz, the sequencer serves me very well and the portability is a dream! However, I am encountering the notorious double trig issue and it is very problematic. Is there a consensus on this being a hardware or software issue? Is someone able reference TE acknowledging the fault? My unit is only 3 months old and encounters the issue across firmwares. How common really is this phenomenon?

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#572

Does this happen just when interacting with the buttons and inputting patterns? Or does it happen when the sequencer is playing back? I have a few double triggers when picking it up and playing it.

#573

I only get double trigs when playing it, never when playing a sequence back (unless I recorded the accidental double trigs). And double trigs for me are less likely when it’s flat on a table (except for my one key that pretty much always double trigs)

#574

Oof, that sucks. Seems like some compressed air might be your only recourse or hitting up TE. I’ve had them replace some gear before. Takes a lot of time and effort, but they do respond.

#575

Only when playing unless recorded to sequence. You expect compressed air would help? I don’t think contaminants are the problem, more an issue with how micro the key components are and how the tolerances interact with the flex of the unit.

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#576

I guess you have a point. I just feel as if the very small nature of the buttons and the action could allow small particles to make more of a difference than otherwise. It strikes me as being similar to something like the new MacBook pro’s. Maybe just some removal would bring down the number of false triggers.

#577

I am hesitant to get an OP-Z for the talk of underwhelming hardware (or underwhelming hardware quality control). Over on the OP-forum there’s all kinds of horror stories of second and third units returned and pictures of of popped out encoders. But it’s so difficult to know if it’s just single cases or something to expect. There are many OP-Zs available for good prices second hand, but if you buy that way it appears there’s no warranty. And it might seem a warranty is a useful thing to have? :no_mouth:

#578

I wouldn’t buy one second hand just because I don’t especially trust TE support but I didn’t have any problem with mine and I’m actually happier with it than what I expected. I can’t comment on people having issue with it, it’s likely the way the machine’s built it might have some issues I guess, but I also see a lot of people enjoying theirs. Now anyway it really is the machine I bring anywhere with me. I’m more concerned with the update cycle breaking things that worked (ie. Midi on the last update).

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#579

I bought a new unit because of the horror stories, and still had the encoder popping out issue. Used a very very small amount of epoxy resin on the encoder shaft to tighten things up, and haven’t had a single issue since. If you’re looking for a portable and powerful sequencer / synth, there’s really nothing else on the market that compares in my opinion.

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#580

But isn’t that kind of not OK? Even if you could fix it with a small amount of epoxy. Do we a little bit sort of accept things that we shouldn’t just because we desire the object or it’s so unique that it’s still worth it even for $599, or TE is such a idiosyncratic and fun company that we take it as just part of the package (and their customer service takes so long to reply that that is anyway the most practical thing to do?)

I mean this as a question for me (or us) not for TE. (TE will just do what they do. In the NY Times article about the Pocket Operators it said they had “sold more than 350.000 of them worldwide”.)

#581

Mine has (thankfully) not had any hardware issues like fugitive encoder wheels. Of course, I haven’t used mine a ton. I do get the odd double-press, and I’m trying to decide how much that bothers me. If I did have an encoder pop out, I’d be on TE in a second to find out how to rectify it. Failing that, I’d go back to where I bought the OP-Z to find out what they can do for me. I hope they get their manufacturing woes sorted out. I do enjoy using it, when I use it.

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#582

OP-1 is also guilty of the occasional double trigger. I wonder if it’s a software issue that found its way to the OP-Z…

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#583

I agree, I like what OP-Z is capable off and I would be 100% enjoying my purchase but my OP-Z started to show double trigger behaviour on some keys and given that this started to show some time after the purchase I wouldn’t count on it being software related. I often hear that people turn down any criticism directed at TE build quality with arguments that it is cheap etc. but to be honest OP-Z is rather pricey for someone coming from Poland and is in the same range as Moog Mother-32 which have served me for almost three years without any problems and has been constantly used when playing live etc. I would like to use OP-Z the same way but for example double triggering makes it rather problematic for live performance. I also wonder how functional will be my OP-Z few years from now.
I hope TE will get their act together and raise build quality a bit and I think that people voicing their concerns couldn’t hurt and also could make prospective buyers more cautious.
On a positive note sampling ambient loops into drum tracks and using various slices is ambient techno dream come true.

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#584

They’re really neither of those two things or I’m just the weird guy in the room. And yes 600€ is not cheap, not in Poland, not anywhere in the world, nowhere is it cheap. It’s a good price for what it does. It’s also a nerve wrecking price if the thing falls appart quickly. I hope TE will beef up their customer support, never had to deal with it but never heard any good about it either.

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#585

I recently had an issue with a PO33 and some oddities with the backup process that ended up being software based. New PO of my choice was in my mailbox 3 weeks from opening the ticket. Granted, that’s a lower priced item, and I really had to be in top of them about getting back to me, but they lived up to their promise of standing behind their product.

As a disclaimer, because of my work I am tenacious about not letting people or things like this fall through the cracks.

#586

I 100% agree with you. Fixing a brand new item that costs that much is definitely not okay. The only reason I decided to fix it instead of sending it back is because the horror stories of TE’s customer service seem as bad, if not worse than the quality control issues, and I was confident that it was an easy fix. As much as I love the product I don’t recommend anyone gamble with paying that kind of money for something that isn’t 100% reliable.

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#587

Hoping TE lifts the build quality does nothing for those of us with faulty units. I would like to understand how common specifically the double trig issue is and see TE acknowledge it and offer a solution moving forward. They ought to make a statement reassuring us that it is either software to be addressed in an update, or inviting sufferers to return their units. It is quite unacceptable to hesitate to return a unit for fear of receiving a potentially more problematic replacement, or to worry that TE may correct the issue in future units without repairing or replacing units already showing symptoms in the wild.

Other than this I really adore opz and look forward to a satisfactory resolution and further development.

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#588

I don’t know if it helps to learn how common the double trigger issue is, but I did experience it on two of three units I had in my hands and returned before eventually giving up.

On one of them it was really annoying and on the other it was a bit annoying, both while ‘playing’ and programming. The inconsistency in responsiveness made it unnecessary hard to understand the button combos and effects. Also I was afraid it would only increase over time as it seems to me to be a mechanical issue of the buttons.

But I have to admit that I found too complicated anyway to memorize everything without having to look things up in the unsearchable web based manual.

I still love the inspiring physical design but cannot understand how the do not care of usability and quality aspects of industrial design. Their ‘modular’ series seems to have similar issues.

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#589

The opz is like digital analog mannnn. :wink:

I feel like out of all the criticism of the opz I’ve read this thread is the most honest and reasonable discussion out there. Love it.
As far as sequencing the euro it’s been a wonderful saga. It’s an amazing sequencer and at the center of my setup mostly. I’m concerned about longevity and currently if I can trust it in a live situation.

But. No knob issues, no warping, no hardware related double trig. I will say I’ve been lucky considering I bought it off reverb second hand.
I just have a wonky usb c port. (I ordered an extended tip usb c which will arrive tomorrow, I’ll report back if it fixes the dropouts I’m having.)

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