I’ve received a few reports of the plastic jack plugs breaking off when removed (including those above) - enough to believe that this is a thing that will happen frequently. Sigh.
I’m removing the Jack Plugs from all TXb that haven’t yet shipped or that were given tracking numbers today. During this process, I’ve verified that if they aren’t carefully removed, the things can snap off.
Aside: I’m so sorry this happened.
I’ve been testing the plastic jacks for a year and didn’t find any problems with them. While I was a little worried about them breaking off, it hadn’t occurred for me or any of my beta-testers. My hypothesis is that there was a printing error that I didn’t catch where a row of filament was missed causing a brittle middle in the jacks. Resting under pressure in the jacks for the several months that these have been ready to go exacerbated their susceptibility. Sigh.
Ok. If you have a TXb already or it shipped earlier in the week, I suggest you carefully remove your Jack Plugs and then throw them in the bin. If one breaks off, you can carefully use the windows to coax the bit out as described in the thread above. Be careful not to let the broken bit fall out of the shaft - once it does that, it appears that it is pretty impossible to remove with the jack still soldered to the circuit board.
Now, if you have one that broke off and you can’t coax it out you have two things you can do:
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If you like to solder (or you have a friend that does) it is pretty easy to desolder the two jacks. The plastic bit will then fall out or be easily removed with a pair of tweezers.
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PM or email me and we will work together to get it fixed.
Again - I’m really embarrassed about this and super-sorry about the hassle. I thought that the jacks would be super-cool and a nice protection against errant patching that could cause problems (if not damage). I suggest a bit of electrical tape over the hole once you get the plugs out - just in case…