#41

Thanks for checking, here’s what I see when I go to the trade category – no pinned post. What am I doing wrong?

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#42

Mods have an unusually “complete” view of what goes on here on lines, and I think it can be easy to lose sight of how different the experience is for less frequent users. If you don’t eat, sleep, breathe this site, it’s likely you’re not seeing 80% of what goes on.

So assumptions about what has and hasn’t been made clear, are very likely to be incorrect.

1 Like
#43

I’m also uncomfortable with airing the dirty laundry about details of moderation events. Does it matter to most of us what “the person in question” did? Is this a jury? Is someone on trial?

Let’s keep private things private and make an effort to avoid causing or contributing to public humiliation.

1 Like
#44

UI could be better. The pinned “About” post is there, but only if you explicitly click on the entire Trade category. If you just go to the categories overview then click on one of the four most recent Trade posts, you’ll miss the rules. As this is probably the most common way people access Trade items, they’ll likely miss the “About” altogether.

Tricky problem, given the limitations of Discourse. It’s not immediately obvious how this could be improved, except maybe to show zero posts in the categories overview which would force everyone to click through.

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#45

for what it’s worth, said person was the one making it public, not @papernoise :slightly_smiling_face:

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#46

Seems like it would be trivial to create header links to static web pages.

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#47

Initially. No need to continue on with the pattern.

#48

From my point of view this is not “airing the dirty laundry” but being transparent. The issue was brought to the public attention by the user and the community has the right to be informed.

But hey let’s not make this a bigger issue than it really is. Incidents happen, it’s been dealt with.
Instead let’s talk about how we can improve things further and make the trade rules more obvious to people.
Discourse really doesn’t make it easy. Posts are pinned to the top just once, and for some reason the search does not always work correctly.
There’s some things we can try though… but we’ll have to do some trial and error. Let me see if I can find out more about it.

update: we could set it to “banner”, which would make it more prominent. But maybe that’s too invasive.

7 Likes
#49

Rules should be posted prominently. I’d love to see something similar for the code of conduct (perhaps minus the surrounding discussion).

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#50

This is really odd. Regardless of how I enter to the entire Trade category, I do not see the pinned post. I do see the pinned post in the monome category, for example.

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#51

is it possible you unpinned it at some point?

#52

I might have done that, but to be honest I didn’t even know that it is possible to unpin a pinned post. In my understanding, a pinned post is pinned because moderators/owner want this post to be visible everytime users visit this category.

So if it is possible for every user to accidentially unpin a post containing rules, it’s an indicator to me that we need a different method to really pin a post.

#53

I just confirmed that you can simply click the pin to make the pinned post go away. If we want the Trade rules to be prominent and always visible, we might need a different mechanism.

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#54

Just checking to make sure you understand that this will require moderator participation, and that perhaps arbitrating trade disagreements is not a primary motivator for their efforts?

Or maybe I’m wrong, and assuming too much based on the decision to make the trade category less prominent.

#55

so pinned posts are a bit different in discourse, by default, they only at the top until you (as an individual user) has viewed them, though this is configurable (not sure how lines have them configured, in particular for trade)

but my general experience with discourse, is unfortunately few users read the ‘above category’ posts, so its not a great place to lay down ‘the law’.
(I guess because often its ‘waffle’, so how would a new user know the ‘trade category’ doesn’t say more than , “this is the category for buying and selling items” )

as a moderator on other sites, I know its a difficult job (and frankly often not that rewarding), so my comments towards moderation are in the spirit of how I think things can be made easier… or perhaps ‘smoother’

unfortunately, Ive learnt the hard way (no school for moderators!) its easy to unintentionally upset users, even when just ‘tidying up’ , all you can do is try to communicate “why” - and the hard fact is, sometimes, even then that is not enough… some users ‘see hidden meaning in the shadows’, but its the best you can do !?

so for sure, lets support moderators, but lets not outlaw making suggestions for how it can be improved… (for newcomers that feels ‘clan-like’)

honestly, at times, id have loved users to have said… “if you had done X, it would be better” - I might not agree, and then that’s a point of discussion, though to be clear, at some point decisions have to be made… and than imo, comes down to the site-owner.

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Code of Conduct?
#56

I do not mean: I have a bad transaction with someone, and I go to a moderator and ask them to ban the person in question.

I mean: the bad actor loses their good name in the community, and people stop trading with them. This does not require moderator intervention.

Though, given Lines doesn’t have a negative transactions thread, I admit I am not sure how that communication would happen.

Regardless though, I am reading that you think I am asking for more moderator participation or protection than I actually am. I am aware that there are risks in trading in a place like this, and I accept those risks.

I will admit I am unaware of how many Trade posts require moderator intervention. Does it happen often enough that it is an excessive burden on moderators, relative to the total burden of moderation?

#57

I’d find a “bad traders” post to be a sure sign that this forum has taken a wrong turn.

5 Likes
#58

If it is that easy to “loose” a pinned post, I feel like all our rules – like our trade rules, our code of conduct –should be put into one place where they are easily found / can be referenced to by any user. But where?

Into a new category? Into the FAQ? Into the About section?

#59

(previous post merged, which is cool, but a post on trade specifically)

unfortunately, if you want to get info to new users - you have ‘one shot’ chance, when they join - so frankly, I think that has to be pretty succinct and to the point.
if ‘trade’ is important, then it has to be stated there, or perhaps a link to the ‘rules’

trade or not to trade?
there are lots of places to trade, incl forums, so why at lines?
seems to make sense for monome products, as often user want to publish at manufactures sites, as that’s where the are ‘interested users’, but other than that?

personally, Id don’t mind, and frankly many trade posts here, I see (naturally) repeated elsewhere, so no loss either way.

though trade , doesn’t seem to create much friction,
a small burn on one day, hardly seems a reason to question the whole trade category :slight_smile:

1 Like
#60

You already get a link to the trade rules when you try to make a new trade post. This should prevent most issues already :slight_smile:

2 Likes