Unresponsive monome - please help

Hello!

i just got a monome64 and have downloaded maxforlive and have started running it on ableton.
when i open the plugins (such as flin and launchd) i gather there is supposed to be a droptown menu on each which allows you to select your device, incase it doesnt read your device already

but it doesn’t seem to be reading anything and no lights on the monome are illuminated…even though when i initially plug the usb the lights near where i plug it in flash and show sign of life.

is there some other device reader i need to activate?
im very confused…

thanks for any help that people are willing to give!
orlando

Hi,
Have you downloaded the serialosc package as described/linked here?

https://monome.org/docs/setup/

Once you do, make sure to restart the computer.